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For most
customers we recommend UPS Ground as a
shipping option, rather than Priority Mail;
here are a couple of reasons why …
- UPS Ground transit time is 1-3
business days (unless you live in ND, SD,
NE, KS, MN, IA, WI, and some parts of NY
and TX).
- UPS Ground tends to be less expensive,
except when shipping outside the
Continental United States.
- UPS Ground offers guaranteed day
delivery, whereas Priority Mail offers no
delivery guarantees.
- UPS Ground offers superior package
tracking.
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Money Saving Tip
If you choose to go on a monthly Autoship,
you may want to double your order and go on
an 8-week Autoship to SAVE on shipping
expenses.
We Guarantee Our Products.
HealthyPetNet promises to deliver
high-quality products, in good condition, to
your door. If, for any reason, your purchase
is not satisfactory, we will gladly replace
it or refund your money (excluding delivery
charges). Simply return your merchandise
with the original paperwork and packaging
within 30 days of receiving your order. We
promise to process your request in a timely
manner. For detailed information on the
return policy (including the mailing
address), please see the invoice included in
your shipment.
We Guarantee First-Class Customer
Service.
HealthyPetNet™ is committed to providing you
with excellent customer service and a safe
and secure online shopping experience. If
you have any questions or concerns regarding
our products or services, please email us at
info@PetHealthFirst.com we will respond
to your request promptly. Or, you can call
us at (502) 228-1698. HealthyPetNet support
desk can be reached at 877-387-4564 Hours
8:00 AM to 7:00 PM EST, Monday-Friday
Eastern Time. |