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We proudly Ship your orders via UPS

Shipping Policy

 


Shipping Policy
HealthyPetNet ships orders within two business days, although most orders will ship by the next business day.


Faster Shipping Times
Our Florida and California distribution centers allow us to significantly reduce shipping times. The vast majority of our orders take three days or less in transit to destinations within the Continental United States.

  For most customers we recommend UPS Ground as a shipping option, rather than Priority Mail; here are a couple of reasons why …

 

  • UPS Ground transit time is 1-3 business days (unless you live in ND, SD, NE, KS, MN, IA, WI, and some parts of NY and TX).
  • UPS Ground tends to be less expensive, except when shipping outside the Continental United States.
     
  • UPS Ground offers guaranteed day delivery, whereas Priority Mail offers no delivery guarantees. 
  • UPS Ground offers superior package tracking.

 


 

Money Saving Tip
If you choose to go on a monthly Autoship, you may want to double your order and go on an 8-week Autoship to SAVE on shipping expenses.

We Guarantee Our Products.
HealthyPetNet promises to deliver high-quality products, in good condition, to your door. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 30 days of receiving your order. We promise to process your request in a timely manner. For detailed information on the return policy (including the mailing address), please see the invoice included in your shipment.

We Guarantee First-Class Customer Service.
HealthyPetNet™ is committed to providing you with excellent customer service and a safe and secure online shopping experience. If you have any questions or concerns regarding our products or services, please email us at info@PetHealthFirst.com we will respond to your request promptly. Or, you can call us at (502) 228-1698. HealthyPetNet support desk can be reached at 877-387-4564 Hours 8:00 AM to 7:00 PM EST, Monday-Friday Eastern Time.

 

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